Support

Todobar. The most common questions are answered below.

My tasks are not synchronising
Open Settings and check iCloud Sync. Your devices must be signed in to the same Apple Account, Todobar must be allowed to use iCloud and the devices need a network connection. Leave Todobar open briefly so the system can deliver pending changes.
Up to Date means this device has finished its current sync work. If another device has just changed the list, open Todobar there and then on this device to give both a chance to exchange the change.
Todobar says Offline — Changes Saved
Keep working. Accepted changes have been stored on this device and are queued for iCloud. Todobar and the system retry when the connection or cloud service becomes available. Do not uninstall the app while this device may hold changes that have not reached iCloud.
Todobar asks me to sign in to iCloud
Sign in under the device's system settings and allow Todobar to use iCloud. Task data is isolated by Apple Account: signing out or switching accounts can change which list is shown. Sign back in to the original account to retrieve the task records associated with it.
iCloud storage is full or access is restricted
New changes remain queued locally but cannot reach your other devices yet. Free iCloud storage, or change the account or device restriction that prevents iCloud access. Keep Todobar installed on the device with the current list until Settings shows Up to Date.
Todobar says Sync Paused — Update Required
Install the latest Todobar version on every device first. If Settings offers Review…, use it and read the confirmation carefully. Otherwise, keep the current app data in place and contact support with the status shown, your device model and system version. Do not send task titles or the app's data files.
Todobar says iCloud Data Was Deleted
This appears when iCloud reports that Todobar's private cloud data was deleted. Todobar pauses instead of silently erasing the cached list. Choose Delete Tasks from This Device only if you intended to remove the cloud data and want that deletion completed locally.
Choose Cancel if the deletion was unexpected or you still need the list on this device. The tasks remain on the device, but iCloud sync stays paused; contact support before making further destructive changes.
I cannot edit a task
Tap or click the task text, make the change and press Done or Return. On iPhone and iPad you can also tap outside the field or dismiss the keyboard. Task titles are one line; pasted line breaks are replaced with spaces.
I cannot change the order
On iPhone and iPad, press and hold a row, then drag it to its new position. On Mac, move the pointer over the row and drag its compact handle at the left. Active tasks can be reordered among active tasks, and completed tasks among completed tasks.
After a successful move, wait until Settings shows Up to Date before checking the order on another device.
A completed task disappeared
Use the eye button to show completed tasks again. Completed tasks are shown by default, but the visibility setting can hide them without deleting them. A crossed-out title means the task is completed.
I want to remove completed tasks
Choose Clear Completed… in Settings or use the clear-list button in the toolbar. The confirmation states how many completed tasks will be removed. Tasks completed after the dialog appeared are not included in that confirmation.
I want the task input at the bottom
On iPhone and iPad, open Settings, choose Task Input and select Bottom. Select Top to restore the default placement. The Mac input remains above the list.
I cannot find Todobar on my Mac
Todobar is a menu-bar app and does not keep a Dock icon. Look for the checklist symbol in the menu bar and click it to open the list. Under Settings you can choose Launch at Login.
Light mode, dark mode or text size looks wrong
Choose System, Light or Dark under Appearance, and Small, Medium, Large or X-Large under Text Size. System follows the current appearance of your iPhone, iPad or Mac.
Todobar says it could not save tasks
The attempted change was not applied. Keep Todobar open, free local storage and try again. If saved tasks are unavailable, Todobar does not replace them with a new empty file. Do not reinstall before contacting support.
I am considering reinstalling Todobar
Do not reinstall as a first troubleshooting step. Removing the app can remove tasks and pending changes stored only on that device. Records that have reached iCloud may download again after reinstalling with the same Apple Account, but an unsynchronised change cannot.

Responsibility

If the answer is not here: info@jos.se — describe what you did, the status shown and what happened. Answers come in Swedish or English. Do not include task titles or attach app data.